Audioconference
Best practices for eSales
Introduction
The eSales is applicable to various stages of the sales process: prospecting, while at a seminar on the occasion of a presentation, preparing a presentation, consideration of a proposal, negotiating for a contract and lastily coordination of a project and monitor customer satisfaction. In the latter case, we refer to is correct to call eMeeting. It is also a wonderful tool for business training for new representatives and partners of e-learning.
Preparation
eSales the benefits of customizing the display ie the entrance or lobby of the meeting room with a PowerPoint conceptual model that illustrates the client's business sector. A wide range is available from related resources the SERVICE. In fact, the same model can be used for the submission of a prospectus. Depending on the number of participants, you can choose between a telephone conversation or audio Conferencing service. The invitation was transmitted by e-mail integration with most CRM applications. In the case of co-workers, the invitation can be made through Skype, followed by an indication assistance.
Progress
Many features help to the success Conferenceware Esalen. First, a PowerPoint presentation and screen sharing to hold a demonstration or display Word documents or Excel, for example. In addition, many Presenters can intervene, under the guidance of a teacher conference and each participant may be authorized to draw or write on a presentation. The presenter can transmit participants with a screen saver with notes or any other file or image, as a proposal. Finally, the potential customer's opinion, but the overall influence their circle / her ", could be requested through a questionnaire as a mini because of the importance given to their differences in order to detect their purchase criteria.
Monitoring
Conferenceware provides a detailed report of a Webconference participants and their responses to different questions. In another case, the recording integral of a WEBconference, voice and images can be imported into the local disk and stored in the client's file of its CRM software as an attachment to a contact. Reproduce can be considered as a tool to explore the possibilities of a sale manager or teaching materials to train representatives, mainly to share best practices.
About the Author
Michel Dionne is the president of
Tele-efficiency.com
. He is also the director of the Sales-Marketing Master Certificate Program of Laval University in Quebec. For 15 years, Michel was the CEO of a telecom development company.
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